Online clothing retailer ASOS has been hit by a cyber attack, with customers receiving a threatening notification on their mobile devices. The message, addressed to ASOS’ data protection officer and IT team, claims that the hackers have compromised the Snowflake instance and threatens to leak sensitive data unless they engage with the attackers. The notification was sent to at least a large number of ASOS app users, sparking widespread concern about the security of online data.
The Snowflake instance is a cloud data platform used by many companies, including ASOS, to store and analyze data. The hackers’ claim of having compromised the instance suggests that they may have gained access to sensitive customer information. ASOS has not yet commented on the incident, but experts warn that customers should not click on the notification or engage with the attackers through Telegram.
What is Snowflake and how does it relate to ASOS?
Snowflake is a cloud-based data platform that allows companies to store and analyze their data. ASOS may be using Snowflake to store customer information, but the company has not confirmed this. The hackers’ claim of having compromised the Snowflake instance suggests that they may have gained access to sensitive customer data. Snowflake has been linked to several high-profile data breaches in recent years, including those targeting Ticketmaster and Santander.
Why does this story matter for an international audience?
The ASOS hack is a major concern for online shoppers and companies that store sensitive customer data. With the rise of e-commerce, online data breaches have become increasingly common, and this incident highlights the need for companies to prioritize data security. As more and more people shop online, the risk of data breaches will only continue to grow, making this story a pressing concern for an international audience.
ASOS has not yet commented on the incident, but experts warn that customers should not click on the notification or engage with the attackers through Telegram. The company’s share price has dropped around 5% since the notification was sent, and it continues to fall. UK law requires British companies to report any data breaches to officials within three days and to quickly notify affected people in the case of high-risk hacks.
Image: The Independent
Sources consulted
- Sky News: ASOS latest: Customers sent threatening notification in apparent hack
- BBC: ASOS app users receive notifications from hackers in apparent breach
- The Independent: ASOS hacked latest: Bizarre, threatening notification sent to customers

Adrian Velk is a global affairs journalist focused on breaking news, geopolitics, and societal trends. With a sharp eye for detail and a commitment to accuracy, he delivers timely reporting that helps readers understand the fast-moving world around them. His work blends factual depth with clear storytelling, making complex events accessible to a broad audience.


