Not surprisingly, American workers aren’t excited about using artificial intelligence for important aspects of their job.
As Pew Research Center discovered in a recent survey, we’re strongly against AI making a final hiring decision, and we’re not keen on AI analyzing facial expressions. But quite a few people are okay with AI that monitors employee driving or attendance.
A full 66% of survey respondents told Pew they would not apply for a job that uses AI to make hiring decisions. In comments, they cite the lack of a human factor, AI having narrow parameters for decisions, and AI having biases. Thirty-two percent said they’d be OK with it, though; they said AI would be less prejudiced and might notice qualities humans would not.
People are more worried about other workers than they are about themselves when it comes to AI’s impact on jobs. Sixty-two percent think AI will have a major impact on workers in general (and 32% say that impact will hurt workers—only 13% think it will help). Only 28% think AI will have a major effect on themselves, though, and 19% think it’ll have no personal impact at all.
(Credit: Pew Research Center)
Despite AI’s penchant for bias and hallucinations, many of those surveyed still believe AI would be better at treating applicants fairly (47%) and could find well-qualified applicants (27%). But they have doubts about it seeing potential and finding people who would work well with others.
Recommended by Our Editors
(Credit: Pew Research Center)
Minorities who have put up with unfairness in hiring for a long time see some potential for things to get better with AI’s input. Of the 79% of people polled who believe bias and unfair treatment is a problem, 53% said it will get better. That number is lower for Black people (47% said it would get better) and higher for Asians (64%), Hispanics (54%), and Whites (54%).
(Credit: Pew Research Center)
Pew uses its American Trends Panel to do its research: in this survey, a panel of 11,004 people who responded to questions between December 12-18, 2022. For even more results, including a look at how people feel about the mix of AI and facial recognition at the workplace, read the full report at Pew Research Center(Opens in a new window). Also check out our previous coverage of Pew on AI: More People Are Freaked Out by AI Than Excited About It.
This AI robot was made to be your best friend
Get Our Best Stories!
Sign up for What’s New Now to get our top stories delivered to your inbox every morning.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Hits: 0
