Watch DoNotPay’s AI Chatbot Renegotiate a Comcast Bill to Be $120 Lower

If you’re skeptical of using AI in your daily life, DoNotPay has developed a new AI chatbot that is likely to change your mind.

DoNotPay markets itself as the “world’s first robot lawyer” and exists to use artificial intelligence to “help consumers fight against large corporations.” To prove that, CEO Joshua Browder demonstrated the company’s ChatGPT chatbot having a conversation with Comcast and managing to renegotiate the Xfinity bill of a DoNotPay engineer to be $120 a year lower.

You can watch the interaction between the AI and the Comcast customer service representative in the tweet below:

Tweet(Opens in a new window)

The entire process was handled by the AI, allowing the account holder to avoid the tedious process and wasted time of going through the chat process themselves while still saving a substantial amount of money. Now imagine it did the same for every service you pay for.

Browder says it will be publicly available to “work on online forms, chat and email” in the near future, and his team is currently testing out the software on $5,000 medical bills(Opens in a new window), too.

The DoNotPay website(Opens in a new window) has a growing list of services its app can perform on your behalf, including canceling any service or subscription, appealing banned accounts, parking tickets, and speeding tickets, breaking a lease, filing police reports, and the list goes on. Automatically renegotiating your bills really does sound like the killer feature, though.